Sump Pump Repair and Replacement Nationwide

A sump pump sits quietly in a pit at the lowest point of a basement or crawlspace and waits. When groundwater rises under the floor after rain, snowmelt or a high river, water collects in the pit and the pump sends it outside. Homes in flat, wet or low-lying areas lean on them heavily, and a pump that has failed often goes unnoticed until the floor is already wet.

Common Sump Pump Problems

• Stuck or tangled float switch that never tells the pump to start
• Motor that runs but moves no water because the impeller is clogged or worn
• Short cycling caused by a failed check valve or a pit that is too small
• Discharge pipe that is clogged, crushed or frozen
• Tripped breaker, failed outlet or a power outage during a storm
• An old pump that simply can't keep up with heavy inflow

Repair, Replacement and Backup Options

Small problems such as a stuck float or a bad check valve are quick repairs. If the motor is failing or the pump is undersized, we replace it with a submersible or pedestal unit matched to how much water your pit actually takes in. For homes where a flooded basement would be costly, a battery backup or water-powered backup pump keeps working when the electricity doesn't.

• Pump replacement and new pit installation
• Battery backup and water-powered backup pumps
• Check valve and discharge line repair
• High-water alarms that warn you before the pit overflows

Where the Water Should Go

Pumped water needs to land far enough from the foundation that it doesn't seep straight back to the pit. In most communities it should go to the yard or a storm drain rather than the sanitary sewer, and the rules differ by location. Basement water that comes from a backed-up floor drain rather than groundwater is a different problem; see our drain cleaning service.